💡 Use Cases for Time Metrics Tracker
Not sure where to start with Time Metrics Tracker in your Jira workflow?
These use cases will show how to turn Jira time data into real workflow improvements.
Guide to Calculating Lead Time and Cycle Time in Jira
Tracking Resolution Time in Jira
https://saasjet.atlassian.net/wiki/spaces/TBS/pages/3277455362
Guide to Tracking Wait Time in Jira
Track Time in Engineering in Jira
Calculating the Last Time Spent in a Jira Issue Status
https://saasjet.atlassian.net/wiki/spaces/TBS/pages/2108456961
Tracking the First Time Spent in a Jira Ticket Status
🧩 Solutions for Project Managers
Track Cycle and Lead Time across projects. Catch delays early, analyze delivery patterns, and keep stakeholders in the loop.
🎧 Solutions for Customer Support Teams
Know exactly how long tickets take to resolve. Monitor Resolution Time, stay ahead of SLAs, and get alerts for overdue tasks.
📣 Solutions for Marketing & Ops Teams
Track how long requests stay in motion. Visualize campaign delays, team throughput, and resource bottlenecks.
🛠 Solutions for Engineering Teams
Measure Wait Time between handoffs. Spot idle work, improve collaboration, and plan releases with accurate time data.
If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net
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