Why Enterprise Teams Choose Smart Forms

Smart Forms for Jira

Enterprise-Grade Structured Intake & Workflow Automation — Inside Atlassian

Large Jira Cloud environments handle thousands of requests every month — across HR, IT, Security, Finance, Product, Clinical, and Marketing teams.

Native Jira forms and manual intake methods (emails, Slack messages, spreadsheets) often lead to:

• Incomplete data

• Repeated back-and-forth communication

• Manual work item creation

• Workflow delays

• Inconsistent reporting

• Limited external collaboration

Smart Forms for Jira, developed by SaaSJet, transforms Jira into a centralized, structured, automated intake system — without moving data outside Atlassian Cloud.

Smart Forms is trusted by enterprise organizations across healthcare, fintech, security, biotechnology, SaaS, and global operations .

About SaaSJet — The Vendor Behind Smart Forms for Jira

Smart Forms for Jira is developed and maintained by SaaSJet, a Platinum Atlassian Marketplace Partner focused on secure, enterprise-grade Jira solutions.

Security is embedded into SaaSJet’s development and operational processes.

Security Foundations

• SOC 2 Type II compliant processes

• Secure Development Lifecycle (SDLC)

• Alignment with Atlassian Cloud security standards

• Scope-limited data access (minimum permissions required)

• Regular vulnerability monitoring and security reviews

• Built on Forge (Atlassian-hosted architecture)

Smart Forms operates fully within Atlassian infrastructure and supports enterprise data residency and compliance requirements.

For full documentation and security details, visit the SaaSJet Trust Center.

Why Enterprises Choose Smart Forms for Jira

🧩 Structured Intake Across Departments

Enterprises struggle with inconsistent request submission across teams.

Smart Forms enables organizations to:

• Standardize request intake across HR, IT, Security, Marketing, Clinical, Finance, and Product

• Give teams that lives in different tools like Microsoft Suite, Click Up, Asana to access work item creation in Jira

• Replace emails, Slack messages, spreadsheets, and ad-hoc tickets

• Enforce required fields and validation rules

• Use conditional logic to show only relevant fields

• Pre-fill options from Jira values

Result → consistent, complete, structured data from day one.

🌐 Secure External Submission — Without Jira Licenses

Many enterprises need to collect data from:

• Customers

• Vendors

• Suppliers

• Clinical providers

• External partners

• Contractors

Smart Forms allows:

• Public secure form links

• Embedded forms in websites or Confluence

• File attachments for documentation

• Controlled access settings

• CAPTCHA and verification options

External users submit data — while everything stays inside Jira.

Result → no extra Jira licenses required and no external portals to maintain

⚙ Automated Jira Wotk Item Creation & Routing

Manual issue creation slows down teams and introduces errors.

Smart Forms enables:

• Automatic work item creation on submission

• Mapping form fields to Jira system and custom fields

• Auto-attach forms to specific work item types

• Update existing work items with new form submissions

• Jira Automation integration

• Conditional routing based on form responses

Result → faster triage, reduced admin overhead, improved SLA performance.

🔐 Compliance, Security & Audit-Ready Data Collection

Enterprises operating in regulated environments (healthcare, fintech, security, biotech) rely on structured and auditable intake.

Smart Forms supports:

• Required fields and validation controls

• Attachment uploads for policies, reports, certifications

• Structured security assessment forms

• Vendor risk assessment workflows

• Access request tracking

• Clinical intake forms

Organizations like healthcare providers, fintech platforms, and security-focused companies use Smart Forms to manage sensitive submissions securely .

Result → better governance, lower compliance risk, centralized traceability.

🧠 Advanced Form Logic at Scale

Large organizations require dynamic, intelligent forms.

Smart Forms supports:

• Conditional logic (show/hide fields dynamically)

• Multi-step complex intake forms

• Pre-filled dropdowns from Jira

• Multiple submission states (Draft/Open)

• Editing restrictions

Result → forms adapt to users while maintaining enterprise control.

🏢 Works Across All Jira Products

Smart Forms works in:

• Jira Software

• Jira Service Management

• Jira Product Discovery

• Confluence

Enterprises use it to:

• Collect feature ideas directly into JPD

• Manage clinical requests in JSM

• Power HR onboarding in Jira Software

• Embed intake centers in Confluence

Result → one unified intake layer across the Atlassian ecosystem .

📈 Enterprise Use Cases in Action

Smart Forms powers real-world enterprise workflows including:

Healthcare & Clinical Updates

Provider changes, compliance documentation, clinical roster submissions

Financial Services

Deposit confirmations, wire slip uploads, financial verification forms

Third-Party Security & Vendor Risk

Security assessments, policy uploads, encryption validation workflows

Marketing & Digital Ops

Campaign intake, event requests, web updates linked to Jira Epics

Data & Platform Access

Application access requests, data provisioning, internal enablement

Internal Approvals & Governance

Delegation of Authority forms, initiative intake, operational support workflows

🚀 Works at Enterprise Scale

Smart Forms supports:

• Multi-department adoption

• High-volume submissions

• Structured reporting

• CSV export of responses

• Consistent enterprise branding

• Controlled editing and governance

Used by organizations across Technology, Healthcare, Finance, Manufacturing, Government, Education, and more .

Result → scalable, standardized, cross-team workflow automation.

💰 Lower Operational Overhead

Without Smart Forms, enterprises rely on:

• Manual intake processing

• Custom scripts and fragile automations

• External tools with weak Jira integration

• Ongoing admin maintenance

Smart Forms:

• Reduces repetitive admin work

• Eliminates manual issue recreation

• Minimizes errors from unstructured data

• Consolidates tools into Jira

Result → lower total cost of ownership and improved operational efficiency.

Enterprise-Grade Workflow Automation — Built for Jira

Enterprises choose Smart Forms for Jira not just to collect data.

They choose it to:

• Standardize intake

• Automate workflows

• Reduce operational friction

• Enable secure external collaboration

• Improve compliance and governance

• Scale processes across departments

All while keeping data inside Atlassian Cloud.

🎥 Visual Walkthrough

Watch how Smart Forms powers enterprise intake, automation, and structured workflows.

📅 Schedule a Demo

See how Smart Forms for Jira can standardize intake and automate workflows in your enterprise environment.

👉 Book a product demo