Smart Jira Form: For Partners
Smart Forms for Jira
Turn scattered requests into structured, secure workflows — automated, compliant, and ready to scale across your teams. Reduce manual effort, improve data accuracy, and bring clarity to every step of your work intake.
BUILD. SHARE. AUTOMATE
Smart Forms for Jira empowers teams to create sophisticated forms and automate data collection workflows:
Create dynamic forms with drag-and-drop builder and conditional logic
Share forms externally without requiring Jira access
Automatically create and update Jira issues from form submissions
Embed forms on websites, Confluence pages, and customer portals
Export responses to PDF and Excel for comprehensive reporting
Business Outcomes That Matter
Incomplete Jira tickets?→Capture structured, complete data with required fields, validation rules, and conditional logic.
Workflow delays and handoff gaps?→Automate work item creation and status transitions as soon as a form is submitted — no manual steps.
Collaboration gaps with non-Jira users?→Share secure forms via link, email, Confluence, or website — no Jira license or login required.
Overwhelmed with admin requests?→Empower teams with self-service forms and public links — without needing to add new agents.
Inconsistent intake from multiple sources?→Centralize and standardize requests from Slack, inboxes, QR codes, and embedded forms — into Jira.
Lack of process visibility or accountability?→Track responses, attach multiple forms to issues, and preserve full audit trail inside Jira.
Smart Forms for Jira Competitors |
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Options/Product | Smart Jira Forms | Jira Service Management Forms |
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Form Builder | Drag-and-drop builder | Select field builder |
Add-on Type | Add-on for Jira | JSM functionality |
Atlassian Product Support | Jira Cloud, JSM, JWM | Jira Service Management |
Conditional Logic | Yes | Yes |
Question Formats | 16 elements | Various |
Question Limit | None | None |
Attachments | Yes | No |
Jira Issue Integration | Create issues from forms, Pre-populate issue fields, Add and submit one or more form inside Jira issues | Request form, create new issue with shared link, recommend in issue for submission |
JSM Integration | Yes (Add forms to Customer Portal) | Yes |
Save Draft | Yes | No |
Sharing Options | Link, Websites, Embed, Jira issue, Additional form to Customer Portal, Confluence, email | Link, Request form, Jira issue |
Response Export | PDF, XLSX | PDF, XLSX |
Automation | Integrate with Jira automation triggers, add to issue automatically based on issue type | Integrate with Jira automation triggers |
Limit Submission Time | Yes | Yes |
Templates | No | Yes |
Theme Customization | Yes | No |
Pricing | Subscription plans | Available through JSM |
Use Cases |
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Helpful Resources |
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🖥️ Presentation | 📘 Documentation |
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🎥 Video Tutorials | 📆 Demo call |
📄 Product Summary for PartnersDownload PDF – Key value, use cases, and benefits for Atlassian partners | |
Security |
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 Security Bug Bounty Program | .png?inst-v=7f9739aa-38cf-4bd0-b116-ee8a7f536cad) Cloud Fortified |  SOC 2 Type 2 compliant |
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Benefits for Partners |
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A repeatable, high-demand solution to expand Jira across departments
No extra agent costs: Collect input from unlicensed users — without needing JSM licenses.
Work anywhere in Jira: Compatible with Jira Software, Work Management, Product Discovery, and JSM.
Built for smart workflows: Create, update, assign, and transition — all from a form.
A tool that meets enterprise buyers' demands for compliance (SOC2), scale, and ease of adoption.
A roadmap built on Atlassian Forge, ensuring security, performance, and alignment with platform evolution.
App on the Atlassian Marketplace |
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For any questions, feel free to contact our friendly support team at support@saasjet.atlassian.net