To better understand the differences between the Cloud and Data Center versions, we have prepared a comparison table.
It outlines key features across platform capabilities, form building, distribution methods, automation, analytics, and integrations, helping you quickly identify where each version stands and which one better fits your needs.
|
Feature |
Cloud |
Data Center |
Notes |
|---|---|---|---|
|
Form Builder |
|
|
|
|
Drag-and-drop builder |
✅ |
✅ |
|
|
AI-powered form generation |
✅ |
✅ |
|
|
Conditional logic (When/Then) |
✅ |
✅ |
|
|
Custom design (fonts, colors, background) |
✅ |
✅ |
|
|
Hidden form element (hidden fields) |
✅ |
❌ |
|
|
Field validation (min/max length, regex) |
✅ |
✅ |
|
|
Default responses (pre-filled values) |
✅ |
✅ |
|
|
File attachments (attachment field) |
✅ |
✅ |
|
|
Embedded content (YouTube, Google Drive, images) |
✅ |
✅ |
|
|
Form Distribution Methods |
|
|
|
|
Auto-attach to Jira issue |
✅ |
✅ |
|
|
Share externally (public link) |
✅ |
✅ |
DC depends on network infrastructure, Jira server must be publicly accessible |
|
Customer Portal (JSM) |
✅ |
✅ |
|
|
Embed forms in Confluence / website (iFrame) |
✅ |
❌ |
Cloud: iframe embedding supported. DC: not documented |
|
Jira Board Sidebar Shortcuts |
✅ |
❌ |
Cloud only |
|
Jira Product Discovery (JPD) forms |
✅ |
❌ |
JPD is Cloud-only |
|
Configuration & Automation |
|
|
|
|
Pre-fill options from Jira issue fields |
✅ |
✅ |
|
|
Update existing issue fields after submission |
✅ |
✅ |
|
|
Create new Jira issue from form |
✅ |
✅ |
|
|
Auto-update issue status after submission |
✅ |
✅ |
|
|
CAPTCHA for external forms |
✅ |
❌ |
Cloud only - spam protection |
|
Custom post-submission message |
✅ |
✅ |
|
|
Responses & Analytics |
|
|
|
|
One-page response analysis (Responses tab) |
✅ |
✅ |
|
|
Response visualization (charts) |
✅ |
✅ |
|
|
Export to XLSX and PDF |
✅ |
✅ |
|
|
Notifications for new responses (up to 5 recipients) |
✅ |
✅ |
|
|
AI & Integrations |
|
|
|
|
Rovo Agent integration |
✅ |
❌ |
Rovo is Cloud-only |
|
Automated email notifications (Jira Automation) |
✅ |
❌ |
Cloud: advanced automation. DC: limited/basic only |
|
Jira Product Discovery (JPD) ideas from forms |
✅ |
❌ |
|
|
Export responses to Confluence Databases |
✅ |
❌ |
Cloud-only use case |
|
CSAT / NPS collection (use case) |
✅ |
❌ |
Documented only for Cloud |
|
Government Cloud support |
✅ |
❌ |
Cloud only |