Smart Forms for Jira

Build scalable Jira intake with Smart Forms Advanced plan

Install Smart Forms for Jira and partner with our Solutions Engineers to design structured, scalable intake workflows aligned with how your teams, customers, and external stakeholders actually submit requests.

Build intake processes that work from the start

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Turn disconnected forms, emails, and manual data entry into consistent Jira workflows with expert guidance from discovery through implementation.

Smart Forms Advanced helps you build a unified intake process that collects complete information and turns every submission into properly structured Jira work.



Best Fit For

Smart Forms Advanced is designed for organizations that need more than access to form-building features.

It is a strong fit for teams with multiple Jira projects, departments, request types, or external stakeholder groups. It is especially valuable when forms are part of operational workflows and must be configured consistently across the organization.

Advanced is ideal if you:

  • Manage intake across multiple teams or Jira projects

  • Collect requests from customers, employees, partners, or vendors

  • Need submissions routed into the correct Jira workflows

  • Want to replace email, spreadsheets, or disconnected form tools

  • Require complex form logic, field mapping, or automation

  • Need consistent templates and configuration standards

  • Want to avoid trial and error during implementation

  • Have security, procurement, or governance requirements

What You Get With Our Solution Engineering Process

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Discovery session

One online session during evaluation where we learn how your teams collect requests, who submits them, and which Jira workflows the forms should support.

Result: A clear intake strategy aligned with your teams, stakeholders, and Jira environment.

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Tailored solution design

One online session where we present a proposed intake solution aligned with your use cases, Jira projects, work types, and stakeholder groups.

Result: You understand how the proposed form and workflow configuration will solve your intake challenges.

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Configuration guidance and best practices

One online session per month where we guide you through form configuration, field mapping, sharing settings, and workflow setup.

Result: Reliable forms and consistent intake processes across your Jira environment.

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Enablement for your team

A guided enablement session to help administrators and teams create, manage, and use Smart Forms consistently in daily work.

Result: Your team can confidently maintain and expand the solution.

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Solution Engineer support

Get expert guidance for follow-up questions, form design, field mapping, and automation improvements.

Result: Continuous optimization as your workflows and use cases evolve.

Unlock Advanced Edition

Choose Smart Forms Advanced when you need expert guidance to design, configure, and scale intake workflows across Jira.

Check our pricing or schedule a discovery session to discuss your use case.

Security and Compliance Alignment

  • SOC 2 Type 2 compliant

  • Follows Atlassian Security Requirements for Cloud Apps

  • Participates in the Atlassian Marketplace Security Bug Bounty Program

  • Provides additional trust and security materials for customer review

If your procurement, security, or legal teams require additional information, we can support the review process with relevant trust documentation and confidential discussions.

NDA is available upon request.