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Form Responses Report

The Responses tab provides a centralized view of all submissions for a form—designed to help you easily analyze results, export data, and track issue context. Whether you're reviewing survey answers or support intake forms, this space gives you full visibility into how your form is being used.

Key Abilities

  • Summarized Data Visualization
    View aggregated answers per field in the form using charts and tables.

  • Form Respondent Filter
    Switch between SUMMARY and INDIVIDUAL view to explore total trends or each user’s answers.

  • Data Export Options
    Export all responses to Excel or PDF

  • Form-Associated Issues Panel
    Track where this form was used across Jira issues, including issues where the form was manually added, added automatically, or used to create the issue itself.


👥 Form Respondent Filter

Toggle between:

  • SUMMARY – Visualize aggregated response data using pie charts, bar graphs, and tables

  • INDIVIDUAL – Review detailed answers from each submission, one by one

📌 Each external submission is marked as External User. Even if submitted anonymously, responses are tracked separately per individual.

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📥 Data Export Options

Click Export responses to download the full response dataset.

  • Excel (.xlsx) – Great for raw data analysis and Power BI reporting

  • PDF – Best for sharing or printing complete form answers

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Each export includes:

  • Responses per question

  • Fields like attachments (with download links in Excel)


📎 Attachments (with Download Option)

Attachments submitted in the form are shown under the related question.

If no file was uploaded, the message "No files were uploaded" is displayed.

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🔗 Form-Associated Issues

This panel shows all Jira issues where this form was submitted, used, or created:

  • Works with forms added manually, automatically, or used to create issues

  • Click the JQL link to open a filtered Jira view of all matching issues

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Rules & Behavior

  • No Responses: The Responses tab shows "Responses 0" and is inactive.

  • Dropdowns, Radio Buttons, and To-Dos: Shown as pie charts.

  • Checkboxes & Multiple Choice: Shown as bar charts.

  • Text Fields: Displayed in table format.

  • Unfilled fields: Appear as "n/a" in the summary.

  • Form Changes:

    • Deleted fields and options are shown as “Deleted” at the end.

    • Renamed fields are reflected in the summary.

    • Edited options retain original responses.

    • New fields appear in the correct order from the builder.

Questions? Please, contact us through SaaSJet Support 

If you haven't used this add-on yet, then try it now!

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