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SaaSJet Trust Center

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Welcome to SaaSJet's Trust Center!

Here, we outline our dedication to maintaining the highest security, privacy, and compliance standards, ensuring our users can trust us with their most sensitive data.

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SOC 2 Type 2 Compliant

SaaSJet is SOC 2 Type 2 compliant, showing our dedication to top-notch security. This certification means we follow strict rules to protect your data and keep our systems reliable. We undergo regular audits to maintain this standard and ensure your data stays safe.

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Privacy Protection

Protecting your privacy is vital to us. Our Privacy Policy explains how we collect, use, and safeguard your data. We never store personally identifiable information (PII) on our servers. All data in our cloud apps is securely hosted on AWS servers in the USA.

DPA available for customers who need a signed copy.

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Terms of Service

Our Terms of Service provide clear guidelines on account management, billing, and content usage. We are committed to transparency and fairness, ensuring you have complete control over your data and account.

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Requirements for Apps

We follow the Atlassian Security Requirements for Cloud Apps to keep our systems and your data safe. This includes regular security checks, managing vulnerabilities, and having plans to respond to any incidents.

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Data Usage

Our Terms of Service outline how we use and protect your data.

We ensure that your data is only used to provide and enhance our services, never for unauthorized purposes.

See also: Bonterms Cloud Terms, AUP, DPA, Information Security Policy.

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Service Level Agreement

We are committed to delivering reliable services. Our Service Level Agreement (SLA) outlines our promises for service uptime and performance. We strive for high availability and quick resolution of any issues to minimize disruptions. For more details, check our Terms of Service.

Legal Requirements, Agreements & Policies

Document / Policy

Description

Bonterms Cloud Terms (Version 1.0)

Our standard terms for using SaaSJet cloud products, based on the Bonterms Cloud Terms (Version 1.0). They set out each party’s responsibilities, covering subscriptions, permitted use, data protection (including the DPA), acceptable use, service levels, warranties, and liability limits. These terms take effect as soon as you start a trial or install our products.

Acceptable Use Policy (AUP)

Rules for fair and safe use of SaaSJet services; outlines prohibited activities to protect all users.

Information Security Policy

High-level controls and practices we follow to protect confidentiality, integrity, and availability of customer data.

Data Processing Agreement (DPA)

Sets out our roles and obligations as a processor, including data subject rights, sub-processor controls, and international transfers.

Terms of Service

Core terms that govern your use of our products, including support, uptime commitments, and termination.

Looking for More?

Explore our comprehensive security program on TrustShare:

https://saasjet.trustshare.com/home

Contact our support team with any questions.

Your trust is our priority

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