AI Apps Builder for Jira

Support for 31 Jira Modules | AI Apps Builder

AI Apps Builder empowers teams to create Jira and Jira Service Management solutions without coding. You can build your own apps from custom gadgets to branded customer portals.

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AI Apps Builder supports 31 modules across Jira Core, Jira Service Management, and automation triggers.

Jira Core Modules (18)

The 18 Jira modules are organized into five functional categories:

Pages & Dashboards

Module

Description

Location After Deployment

jira:dashboardGadget

Adds widgets to Jira dashboards for visual insights and metrics

Dashboards menu in Jira side bar → create dashboards → add gadget menu

jira:globalPage

Creates full-page apps accessible from main navigation

Apps menu in Jira side bar

Enhancement & Automation

Module

Description

Location After Deployment

jira:customField

Creates custom fields to capture specific data in issues

Settings → Work items → Fields → Add field to screen → Issue view → Field section


jira:customFieldType

Defines new field types with custom validation, formatting, or behavior

Settings → Work items → Fields → Add field to screen → Issue view → Field section

jira:issueAction

Adds custom actions to issue view menus

Issue view → Actions menu

jira:command

Adds commands to Jira's command palette for quick access to app features

Command palette (keyboard shortcut or search bar)

Contextual Information Display

Module

Description

Location After Deployment

jira:issueContext

Shows contextual information in a collapsible panel. Always visible (can be expanded/collapsed) and remembers state. Use this for displaying external data like deployment status, CRM records, or calculated metrics.

Issue view → Right sidebar → below standard fields (collapsible panel section)

jira:issueGlance
⚠️ Deprecated

(Legacy - use jira:issueContext instead) Shows as a button that, when clicked, opens content in the right sidebar. Deprecated October 2023; migrate to jira:issueContext for better performance and visibility.

Issue view → Right sidebar → button among fields (like Assignee, Labels)

jira:issuePanel

Adds larger collapsible panels for detailed information or complex interactions. Ideal for comprehensive external data integrations or multi-section content.

Issue view → add apps → appear under issue description

Team Collaboration Tools

Module

Description

Location After Deployment

jira:issueActivity

Displays activity streams or event logs in the issue activity section

Issue view → Activity tab

jira:boardAction

Adds custom actions to board views for team workflows

Board view → Action menu

jira:backlogAction

Adds custom actions to backlog views for prioritization or bulk updates

Backlog view → Action menu

jira:sprintAction

Adds custom actions to sprint views for planning or retrospectives

Sprint view → Action menu

jira:

issueNavigatorAction

Adds actions to the issue navigator for bulk operations

Filters → Search work items → Apps menu (toolbar at top of results)

Administrative & Configuration

Module

Description

Location After Deployment

jira:adminPage

Adds custom admin pages for configuration management, health checks, or bulk operations

Jira Settings → Marketplace apps → Apps (left sidebar)

jira:projectPage

Adds custom pages to project navigation

Space → more

jira:

projectSettingsPage

Adds custom configuration pages to project settings

Space More ections → Space settings → Apps section

jira:

personalSettingsPage

Creates user-specific settings pages for app preferences

Jira Settings → General Settings → Apps (left sidebar)

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For a detailed guide on locating your deployed apps in Jira, see How to Access the Apps You've Built with AI Apps Builder.

Jira Service Management Modules (11)

The 11 JSM modules are organized into three experience categories:

Portal Branding & Layout

Module

Description

Location After Deployment

jiraServiceManagement:

portalHeader

Customizes customer portal header with branding or navigation

Customer portal → header section

jiraServiceManagement:

portalFooter

Customizes customer portal footer with branding, legal links, or status widgets

Customer portal → footer section

jiraServiceManagement:

portalSubheader

Adds content below portal header for announcements or navigation aids

Customer portal → subheader (below main header)

Customer Experience

Module

Description

Location After Deployment

jiraServiceManagement:

portalProfilePanel

Adds custom profile panels for subscription details or linked assets

Customer portal → Profile page

jiraServiceManagement:

portalUserMenuAction

Adds custom actions to user profile menu

Customer portal → User menu (top right)

jiraServiceManagement:

portalRequestCreate

PropertyPanel

Shows contextual help (e.g., knowledge base articles) during request creation

Customer portal → create request form

jiraServiceManagement:

portalRequestDetail

Customizes request detail view for customers with tracking data or status

Customer portal → request detail page (main content)

jiraServiceManagement:

portalRequestDetail

Panel

Adds panels to request detail view for external information

Customer portal → request detail page (panels)

jiraServiceManagement:

portalRequestViewAction

Adds custom actions to request sidebar (e.g., "Escalate" or external integrations)

Customer portal → request detail page→ action sidebar

Agent Experience

Module

Description

Location After Deployment

jiraServiceManagement:

queuePage

Adds custom pages to agent queue sidebar for metrics, CRM data, or escalation tools

Space menu (your project) → Queues → Apps

jiraServiceManagement:

organizationPanel

Adds panels to organization pages in project settings for B2B data management

Project settings → Customers → Organization detail page

Automation Triggers (2)

Power background tasks and integrations

Module

Description

Location After Deployment

scheduledTrigger

Invokes functions on scheduled intervals (5 minutes, hourly, daily, weekly) for automated tasks

Runs in background (no UI); configure in app manifest

webtrigger

Invokes functions via HTTP requests for webhooks and integrations

Runs in background (no UI); access via generated webhook URL

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For a detailed guide on locating your deployed apps in Jira, see How to Access the Apps You've Built with AI Apps Builder.

Whith AI Apps Builder you can:

  • Prototype and validate ideas rapidly without technical overhead

  • Build custom pages and dashboards for better visibility into team performance, SLAs, and incidents

  • Enhance workflows with custom fields, actions, and automated tasks

  • Create branded customer portals with self-service features

  • Improve agent productivity with queue-based tools and contextual information

  • Track and audit configuration changes for compliance.

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