Issue History for Jira

How KPMG US Gained Better Visibility into Jira Changes and User Activity

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About KPMG Company

Company Overview

KPMG US is one of the top professional services firms in the world. It is also the fastest-growing Big Four accounting firm in the United States.

Industry

Financial Services, Accounting

Number of Jira Users

800+

Location

United States

Apps Used

Jira Software, Issue History for Jira

🚧 Challenge: KPMG needed a more efficient way to track new work items, monitor updates, and review changes made throughout the lifecycle of Jira work items. Teams struggled to track changes and updates. Investigations often required manual effort, and limited visibility into project activity reduced efficiency and made it harder to understand workflow progress.

💡 Solution: KPMG adopted Issue History for Jira app to get a full view of Jira changes and project updates. By using activity reports, user activity tracking, comment history, and past change records, teams can easily review new and updated work items, follow ownership and edits, and access a central source of project information without needing to investigate manually.

🚀 Impact: Teams at KPMG can now review project activity more efficiently, improve visibility into Jira changes, and simplify reporting. Issue History for Jira acts as a central place to track Jira work items and project updates. This helps project managers spend less time searching for information and more time driving project outcomes.

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Supporting Better Jira Project Governance

For KPMG, visibility into Jira project activity is essential for tracking work, monitoring updates, and overseeing projects.

Issue History for Jira gives teams an efficient way to review historical changes, check user activity, track comment history, and see how Jira work items change over time. By gathering this information in one place, project managers can spend less time investigating updates and more time managing project progress.

The team now benefits from:

  • Time savings when tracking changes

  • Improved reporting and insights

  • Better visibility into workflows

  • Easier end-of-day reviews of new work items

  • Centralized access to user activity and comment history

Issue History for Jira has become a valuable tool for tracking action items and RAID tickets (risks, issues, decisions, dependencies, and schedules). It helps project managers keep track of project updates without relying on manual follow-ups.

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The mix of change tracking, reporting, and activity visibility allows teams to keep better oversight of projects while improving efficiency.

Struggling to track Jira changes and project updates across multiple teams?

Join organizations like KPMG and gain complete visibility into Jira work item history, user activity, and project progress with Issue History for Jira.

Try Issue History for Jira