Security & Data Handling – Smart Forms for Jira (Data Center)
Smart Forms for Jira – Data Center is designed with data privacy and security in mind. The app operates fully within your self-managed Jira environment and does not store, process, or transmit any form data outside of your infrastructure.
✅ No External Data Storage
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All form configurations and submission data are stored exclusively in your Jira database.
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We do not collect, replicate, or transmit any form data to external servers or third-party services.
Where Smart Forms Stores Data in Jira Data Center
Smart Forms for Jira (Data Center) does not use any external database or third-party storage. All data — including form definitions, templates, and responses — is stored natively inside your Jira instance.
🔹 Data Storage Mechanism
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Forms and templates are stored as JSON objects in your own database.
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Form submissions are saved within Jira and associated with the relevant issue, ensuring tight integration and full control.
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No external data services, middleware, or cloud storage are used or accessed by the app.
🔹 Access and Retrieval
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All access is performed using Jira’s native APIs
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Form data is retrieved, rendered, and saved via secure calls within your Jira environment.
🔒 Access Controlled by Jira Permissions
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Access to forms and form responses is fully governed by Jira project and issue-level permissions.
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Only users with appropriate permissions can view, fill out, or manage forms.
🏗️ Self-Hosted Architecture
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The app runs entirely within your Jira Data Center instance.
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There is no outbound data flow initiated by the app.
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You maintain full control over your environment and infrastructure security.
📁 Data Export & Audit
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Form responses are saved inside Jira issues and can be exported to Excel (XLSX) or PDF by authorized users.
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All actions occur inside Jira—making it easy to manage audit logs and comply with internal policies.