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How to Spot Long-Waiting Deals in monday CRM

In sales, time is often the most overlooked indicator of risk. A deal may seem active at first. It has a status, an owner, and a value. However, it might be stuck in the same stage for too long.

Sales teams need to know how long deals stay in each stage. Without this information, they have to rely on guesses, memory, or manual checks. This is where pipelines start to slow down, follow-ups are missed, and opportunities gradually go cold.

In this article, we will look at how to find long-waiting deals in your monday CRM pipeline. We will use the Time in Status – Workflow Analytics & Reports app. This visibility helps sales teams be proactive instead of reactive.

Why deal waiting time matters more than deal volume

Most CRM pipelines are designed around pipeline stages: New, Contacted, Follow-up Sent, In Discussion, Won, Lost.

What they usually don’t show by default is time.

Two deals can be in the same stage, but:

  • One has been there for a few hours

  • The other has been waiting for several days

From a sales perspective, these two deals are completely different – yet without time-based insight, they look identical.

Bringing time into your monday CRM pipeline

The Time in Status app adds a new layer to your monday CRM board. It automatically tracks how long each deal stays in every status.

Instead of relying on dates or last updates, you get a clear, continuously updated view of:

  • Time spent in New

  • Time spent in Contacted

  • Time spent in Follow-up Sent

  • Time spent In Discussion

  • Total time across the pipeline

This turns your CRM from a static list of deals into a real CRM workflow analytics system.

Seeing long-waiting deals without guessing

Once Time in Status is enabled, patterns become immediately visible.

You can clearly see:

  • Deals that moved quickly through early stages

  • Deals that slowed down after first contact

  • Opportunities that stayed in discussion longer than expected

For example:

  • A deal that spent 4 days in Contacted may indicate a missing follow-up

  • A deal waiting multiple days in In Discussion may need a push or escalation

This is how teams begin to identify stalled deals without manual investigation.

Adding visual clarity with SLA thresholds

To make long-waiting deals even easier to spot, Time in Status allows you to define SLA rules for key stages.

Instead of reading numbers, sales teams get visual signals directly on the board.

Typical examples include:

  • Contacted should not exceed 2 days

  • Follow-up Sent should not exceed 3 days

  • In Discussion requires attention after 2 days

When a deal exceeds these limits, it is automatically highlighted, making delays impossible to ignore.

This approach:

  • Removes the need for daily manual checks

  • Creates shared expectations across the team

  • Encourages faster action and ownership

Turning visibility into action

Once long-waiting deals are clearly visible, sales teams can respond with confidence.

They can:

  • Prioritize follow-ups based on real urgency

  • Reassign deals that are stuck

  • Intervene before customer interest drops

  • Keep the monday CRM pipeline moving forward

Instead of reacting after a deal is lost, teams act at the right moment.

Why sales teams rely on Time in Status for pipeline clarity

By adding time-based insight to their CRM, teams gain:

  • Clear understanding of deal aging

  • Improved sales pipeline visibility

  • Faster and more consistent follow-ups

  • Better alignment between reps and managers

Most importantly, they stop losing opportunities to silence, delay, or lack of visibility.

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

Haven't used this add-on yet? Try it now >>> Time in Status app for monday.com

 

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