If at any time you have concerns or are uncertain whether your security research is consistent with this policy, please contact us at security@saasjet.com
We don’t collect any personal information while using our applications. We can store your personal information in 2 cases:
to reply to your request if you send it directly to us for some reason.
if your name and email are specified as your organization’s billing or technical contact during the subscription process.
We don’t gather it by ourselves. We see only the information you have specified by yourself.
Information we collect about you
If you visit our website, we automatically collect such information about you:
Technical information (configs, save&load information);
IP addresses;
Information about what type of device you use to connect to our Website or Services; and
The manner in which you interact with our add-on.
Any data or information you enter into any forms on our services is only used for the intended purposes or as it’s described in our Privacy Policy.
Personally Identifiable Information (PII)
We do not transfer or store PII data on our servers. Some of our apps read the user display name from monday.com, and show it on Work Item or Extension page when
list of Work Items is generated (Work Item table);
the “user mention” feature is used (for example, Work Item comments).
📊 Customer Data Processing
How is customer data processed?
When you use the app, we access item data according to the permissions granted and the filters you select. This may include:
Item names
Status column history
Assigned users (item owners)
Date and time changes
Custom field values used in reports
Based on the item status change history, the app performs automated calculations to generate Time in Status reports.
We do not access or process unrelated board data. All data is used strictly for report generation within the app’s functionality.
Can access to the app be restricted?
Yes. Access to Time in Status is managed according to monday.com account and board-level permissions.
Only authorized users within your monday account can access and use the app based on your internal permission settings.
🗄 Data Storage & Retention
What customer data do we store?
We may store limited technical and operational data necessary to provide the service, such as:
Technical logs
IP addresses
Device and browser information
Usage data related to app functionality
We do not store sensitive personal data or confidential board content on our servers beyond what is required for report generation and system performance.
Where is customer data stored?
Time in Status is hosted in Amazon Web Services (AWS) data centers (N. Virginia and Oregon).
We do not transfer personally identifiable information (PII) outside of our secured infrastructure. Any technical data collected remains within our IT systems and is used solely to ensure stable operation and service improvement.
How long do we store your data?
Data is stored only for as long as necessary to provide the service.
If your monday account remains active, relevant app-related data may be stored to ensure continued functionality.
If you uninstall the app, data may be retained for up to 90 days to allow subscription renewal and service restoration.
If you would like your data removed earlier, please contact us at support@saasjet.com.
Do you have backup and restore procedures?
Yes. We maintain internal backup and restore policies to ensure service continuity. Documentation is available upon request.
🛡 Security & Certifications
Which safety certificate does SaaSJet have?
SaaSJet is a member of the Bugcrowd program. It is through them that apps are verified. Also, we are going to get ISO, SOC2 or PCI certifications.
Do you have a security officer?
Yes. SaaSJet has a designated security officer. For security-related inquiries, please contact: security@saasjet.com
Is data encrypted?
Yes. All data is transmitted using secure TLS/SSL encryption. Any stored service-related data is encrypted at rest according to industry security standards.
⚖ Information Sharing
Who might we share your information with?
We may share the collected information about you (including your personal data) for the following reasons:
If it’s required by law.
If you indicate this information in our services (such as when you create or submit a form). In that case, the date and time on and at which you created, modified, or completed a form will only be shared within the various services. This includes sharing the end user’s public display name under which a form or report has been created or inserted.
You select filters - We generate a report - You share it with others (if necessary) by using the extension.
If a third party acquires SaaSJet or essentially all of its assets, your personal data held by SaaSJet will be transferred.
If SaaSJet must comply with any legal obligation.
If it is necessary to protect the rights, property, or safety of SaaSJet, our customers or others.
Changes to Our Privacy Policy
At SaaSJet, we may update this Policy from time to time. Any changes we make will be posted on this page, and if appropriate, we'll let you know about them in writing. Make sure to check back often to stay up-to-date with any updates.
