Understanding Free Tier Usage Limits in AI Apps Builder

The Free Tier of AI Apps Builder for Jira includes 100 credits to help you explore the product and build your own custom apps. Credits are used when you send messages in the AI chat.

How Credits Are Used

Each message consumes a certain number of credits. The number of credits used depends on the complexity of your request, including:

The length of the message (number of characters).
The complexity of the prompt and the requested functionality.
The number of reasoning steps the AI performs.
The effort required to generate or update a Forge app, including UI, logic, and configuration.

Credits are not time-based.

You can track your credit balance in the top panel or sidebar. If you run out, click Get more credits.

Example: How Credits Are Used

This example shows how a single prompt that generates a custom Forge app with UI, logic, and data handling consumes credits based on its complexity.

Initial app generation

Prompt:

"Create an Issue Panel for Jira that shows an overview of the current Sprint.
The panel should include:
a timeline view showing the total number of issues in the current sprint and overall sprint progress
a list of issues where the due date has already passed (highlighted in red)
and issues that are due within the next two days."

Used: 4.6 credits

Small edit

Prompt

"Add the ability to open an issue when clicking on it”

Used: 1.6 credits

Simple requests use fewer credits. More complex app generation or advanced changes consume more.

How Usage Limits Work

Each conversation in AI Apps Builder guides you through a complete build cycle from idea to deployment.

You can:

Generate new Forge apps
Improve or modify existing apps
Add features, logic, or configuration through follow-up prompts
Refine UI components and business rules.

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