Smart Forms for Jira

Share form externally

On this page: How it works › Access control › What you get › CAPTCHA › Set it up

Share your form with people outside Jira through a simple link. Candidates can submit details during hiring, sales can collect partner inputs, customers can send feedback — all without a Jira license. One link takes unlimited responses, with no time limit, and the form doesn't have to be tied to a work item of Jira field schemes. Share it like a Google Form, but every submission can flow straight into Jira.

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How it works

① Generate a public link → in a form's Settings tab, click Share form to create a public URL.
② Choose who can open it → Anyone with the link or Verified in your Jira instance.
③ Share it anywhere → send the link directly, or embed it on a website or Confluence page.
④ Responses flow into Jira → each submission is stored, and can create a new work item with mapped fields.

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Access control

🔓 Anyone with the link Public access for maximum reach. No login required — anyone with the URL can open and submit. This is the only mode that can be embedded on websites and Confluence.

🔒 Verified in your Jira instance Restricted to logged-in users of your Jira instance. Use it when the link should be convenient but limited to your organization.

🛡 Automatic security adjustment. Forms containing a User Picker field automatically switch to Verified in your Jira instance, so your Jira user list is never exposed on a public form.

What you get

  • ♾️ Unlimited responses — one link supports any number of submissions.

  • ⏳ No time limit — the form stays open indefinitely.

  • 🧩 No work item required — forms can stand alone or create new work items on submit.

  • 📧 Email notifications — up to 5 recipients get an alert for every new response.

  • 🔗 URL shortening — optional shortened links for easier sharing.

  • 📁 4 MB attachments — up to 4mb for individual attachment and 100 MB total upload size per submission.

  • 💾 Draft auto-save — progress is saved in the browser after ~30 seconds of inactivity, so submitters can return and finish.

  • 🌍 Multiple sharing options — direct link, website embed, Confluence, social media, email.

  • 📊 Response export — download responses as PDF or XLSX (attachments aren't included in XLSX — use Create work item to keep them in Jira).

Works with

⚠️ Embedding needs open access. Forms with Restricted access can't be embedded on external sites or Confluence pages — those require a Jira login, which an iframe can't do. For any embedded form, set access to Anyone with the link.

CAPTCHA for public forms

Protect public forms from bots and spam. When a form is shared with Anyone with the link, enable CAPTCHA so only human submitters get through.

How to turn it on

  1. Set form access to Anyone with the link.

  2. Check Enable CAPTCHA verification.

  3. Share the URL with the people who should fill it out — they'll complete the CAPTCHA before submitting.

Keep in mind

  • 🔒 Availability — external sharing only

  • ⏰ Time limit — CAPTCHA expires after 15 minutes for security.

  • 🌐 Access level — only for Anyone with the link.

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If you need help or want to ask questions, please contact us through SaaSJet Support (Time of the First Response ≤ 4 hours) or via email support@saasjet.atlassian.net

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