Manual migration path

To migrate Issue History for Jira from Jira Data Center to Jira Cloud, transfer all selected projects and work items, ensuring that comments, history, and fields are included in the migration.

Once the migration is complete, you must manually configure Issue History for Jira settings in Jira Cloud. This guide provides step-by-step instructions for migrating Issue History for Jira from the Data Center to Cloud.

Prerequisites

Before starting the migration process, ensure you have:

Administrator access to both Jira Data Center and Jira Cloud.
Issue History for Jira installed on your Jira Cloud instance.
A backup of your Jira Data Center instance.
A list of Issue History configurations that need to be migrated.

What to store – create new before the migration:

Presets (Saved View configurations).
Permissions settings.

Main Table View: Save Presets, Table Columns, Additional Options Activation

Open Presets (Saved View).

Choose Update the View.

Check the View settings to see if they are visible only to you or to everyone in your organization.

Check all available columns, filtering conditions, and sort order. Remember the exact column positions in the Table View. The funnel icon will be filled if a filter is active, like in the example below.

Note: Make sure the Keep deleted work items option is activated.

If you have enabled additional options, such as Tracking comment changes, review their settings. Please note that activating this option in the Cloud version of the app starts automatic comment change tracking across all your projects.

Activity View

Check the Activity view configuration, including filter settings, field filters, and sorting order.

Permissions Management

Check which permissions are enabled.

Check the groups that have been granted access.

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net.