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Changes in JQL Search (Forge App Edition 5.0.0.0)

With the transition to the Forge-based version of the Time in Status app, there are important updates in how you can use JQL search queries with custom fields.

Updated Field Reference

  • If you’ve created new custom fields after updating the app, note that JQL queries must reference the new field name.

  • Old custom field names will not return results in JQL after the update.

Action required: Update your saved filters, dashboards, and automation rules to use the new custom field names.

New Comparison Support

JQL queries now support comparison operators like <, >, >=, and <= with duration-based values.

✅ Previously:

  • Comparisons only worked with numeric values (total hours as a number).

  • Syntax was limited and less intuitive.

✅ Now:

  • You can use human-readable duration formats using supported time units:

    • d for days

    • h for hours

New Syntax Example:

"TIS [DEV Proj]" > 1d

This query finds issues where the time spent in the [DEV Proj] status exceeds 1 day.

Reminder: Always enclose the custom field name in quotes if it contains spaces or special characters.

Notes

  • JQL will only work with custom fields created using the updated Forge version of the app.

  • For accuracy, ensure your custom field is properly associated with the correct screen and has been recently updated (auto-refreshes every hour).

  • You can combine Time in Status fields with other criteria using standard JQL logic.

status = "In Progress" AND "TIS [Review]" >= 2h

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

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