How much time is spent in status In progress first time?

📝 Context: Tracking the time a work item spends in specific statuses, such as "In Progress," is essential for assessing task duration and optimizing workflows. Understanding the first instance of time spent in "In Progress" can provide valuable insights for process improvements.

🤔 User Problem: You need to determine how much time a work item spends in the "In Progress" status during its first transition. Without this information, it’s challenging to evaluate the efficiency of task handling and identify areas that require attention.

💡 Solution:

If you want to get data on how long a work item has been spent in a particular status, follow the steps below:

Add a new Time Metrics

There are two ways to do this:

1 - The first method involves using the Configuration button. This approach is particularly useful for modifying existing Time Metrics.

To add a new status group, click Configuration — this button can be found in two places:

1️⃣ In the top-right corner of the report screen:
Click the three-dots menu (⋯) and choose Configuration from the dropdown list.

2️⃣ In the left sidebar, directly under the Time Metrics Tracker section of the app — the Configuration item is displayed in the navigation menu.

Click + Time metric

2 - The second way is to create Time Metrics on the grid.

Click the Time Metrics button in the upper-right corner of the table to configure the necessary conditions for calculating a specific time metric.

Choose an “In progress” status both as a Start timer and a Stop timer.

📈 Outcomes:

Precise Time Tracking: Gain accurate data on how long tasks spend in the "In Progress" status during their first transition, helping you evaluate task management efficiency.
Enhanced Workflow Insights: This information allows you to identify delays or bottlenecks early in the process, enabling timely interventions.
Improved Process Management: With clear insights into task durations, you can refine your workflows to enhance productivity and reduce inefficiencies

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

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