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How Marketing, Sales, Support, and Development Teams See Time Spent Differently

In today’s fast-paced work environment, time is the one resource teams can’t afford to lose. That’s why understanding how much time is spent in each status of your workflow is essential for maintaining productivity and efficiency. Tracking time spent helps identify bottlenecks, improve collaboration, and reveal where your team’s efforts deliver the most impact.

With Time in Status for monday.com, teams can gain board insights that reveal bottlenecks, improve delivery times, and bring transparency to every stage of their projects.

Let’s Visualize It

Now, imagine you’re part of one of these teams, maybe a marketer juggling content approvals, a sales rep tracking leads, or a developer waiting for a code review.
Your http://monday.com board might look something like this 👇

Each column represents how your team’s workflow is structured.By visualizing statuses this way, you can instantly see where time is spent, how work moves across departments, and where the process can be optimized.

Department Comparison: How Different Teams Track Time in Status

Department

Typical Statuses

Key Metrics (Time Spent Focus)

Common Bottlenecks

How Time in Status Helps (Board Insights)

Marketing

To Plan → In Progress → Review → Scheduled → Published

– Review Time
– Lead Time
– Idle Time

– Slow approvals
– Design/content delays
– Unclear deadlines

Reveals how much time is spent on reviews and approvals. Helps managers identify where creative work stalls and gain project insights into content pipelines.

Sales

New Lead → Contacted → Demo Scheduled → Negotiation → Won/Lost

– Time to Contact
– Negotiation Duration
– Conversion Velocity

– Late follow-ups
– Long negotiation cycles
– Leads “stuck” in one phase

Shows board insights into lead progression. Sales leaders can shorten deal cycles and improve response time with monday project management tools.

Support

New Ticket → Assigned → In Progress → Waiting for Customer → Resolved

– Response Time
– Resolution Time
– Waiting for Customer Time

– Delayed replies
– Tickets waiting on customers
– Uneven workload

Tracks time spent per ticket phase. Enables more control over workflow timings and transparent SLA management for higher customer satisfaction.

Development

To Do → In Progress → Code Review → Testing → Done

– Cycle Time
– Code Review Time
– QA Duration

– Long review stages
– Testing bottlenecks
– Limited visibility on task flow

Provides project insights into development cycles. Helps balance workloads, shorten review times, and automate process tracking in http://monday.com .


Bringing It All Together

When every department can see where time goes, it becomes easier to manage projects and improve collaboration.
The Time in Status for http://monday.com app isn’t just about tracking – it’s about giving teams the control over workflow timings they need to plan better, deliver faster, and communicate clearer.

By combining time spent analysis with project insights, your team can turn http://monday.com into a true performance-tracking hub — a smart part of your monday project management tools ecosystem.

Every department measures success differently, but time connects them all.
With Time in Status, you turn that time into actionable insight.

🚀 Haven’t tried it yet? Get started today with the Time in Status app for monday.com.

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