The Average Time report shows the average amount of time spent in each status.
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Choose the Average time report;
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Filter by the category you need;
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Choose the issues and date ranges for the data calculation;
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Choose the time format type that will be represented on the grid;
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Select the period for which you want to calculate the average value for each status.
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Get all the data on the grid as shown below.
How does the calculation of the Average time occur?
The picture shows the logic of calculating the Average time.
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We count the number of tasks that have been in a particular status (To-Do status in this case) (green line),
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Then, sum the time of these tasks (blue line). We take into account only those tasks that have been in the status.
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Divide the total time by the number of tasks. (1/2)
This is how the calculation of each value on the grid is occurring.
If you need help or ask questions, please contact SaaSJet Support
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