Update Issue Status After Form Submission

Update issue status after form submission automatically changes the Jira issue status after form submission, moves issues through the workflow, and triggers the next steps in your process. The list of transitions reflects the Selected Project workflow statuses.

⚙️ How It Works

🔄 Automatic Transition

• Form submission triggers status change

• Moves issues through your defined workflow

• Configuration applies only to forms within the selected project

⚠️ Workflow Requirements

• Project workflow must allow the selected transition

• Check: Project settings → Workflows → verify transition path

• If workflow doesn't allow transition, no action occurs

🛠️ Setup Instructions

1️⃣ Configure Status Update

1. Open Smart Forms and create/select a form

2. Go to Settings Tab → Issue status after form submission

3. Choose Project where form will be added

4. Select target status transition from dropdown

   • List reflects your project's workflow statuses

2️⃣ Save and Use

1. Save form configuration

2. Add form to issues using your preferred method

3. Form submissions automatically update issue status

💡 Key Points

🎯 Project-specific: Settings apply only to selected project
🔄 Workflow-dependent: Transitions must be allowed by project workflow
📋 Universal: Works with all supported form attachment methods