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How to populate custom fields with locations from Google Maps app

This functionality works in Jira Service Management project only.

If you want your location to be added to some specific custom field, please follow the instructions below:

  1. Open JSM project → Project settings → Maps.

  2. On the Map page, you can select the request type and custom field name. This mapping means that the location added to the issue (within the selected request type) will be automatically synced with the selected custom field.

  3. The app allows you to sync the location with the text fields only.

  4. You can edit the location using the Google Maps widget, so it will be automatically updated in a custom field.

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