The value in the Default Assignee field is invalid for the Create issue
If the Assignee field is required, and no default assignee has been set up in the project settings or it doesn't have permission for the project or was deleted, the add-on will not be able to generate the task.
If you see the warning "The value in the Default Assignee field is invalid for the Create issue", it means that the Smart Forms for Jira add-on cannot create Jira issues based on submitted forms, this is because your project settings have required the Assignee field in the Jira issue and it can’t be set by Default Assignee value due to some reasons. Therefore, you need to check and change some settings to make it work. Follow these steps:
Check add-on permissions in project settings (add-on should have permissions in the project). Project Role (Atlassian-addons-project-access) - is essential for addon correct work
Verify that the default issue assignee (project lead) in the project you selected for Create Issue settings has access to the project. If the current project lead lacks the necessary permissions, you may encounter errors. To resolve this, change the project lead and then try creating an issue based on the form submission again. If the problem was due to permissions, the issue will be successfully created.
Check if the current default assignee is a group member, which can be set to the issue assignee. If the user is not in the team try to add another group to this permission scheme or add the current assignee to the group in the user management tab.
Manage members and groups in the User Management tab in Jira.
Try to change the issue type in Create issue settings in the add-on and try to create an issue with other issue types. If the issue with a changed issue type is successfully created, check who is the default assignee for the current issue type. Check assignable permissions for default assignee in project settings
P.S. If you don’t see such buttons in Project it means that you haven’t permission to change settings, ask your Jira Admin to help.
Questions? Just email us to get an answer support@saasjet.com.