Coming Soon! SLA - Service Level Agreement

Service level agreement for Time in State is the duration a particular work item spends in a specific state. This time is tracked to measure how effectively SLAs are being met, which is crucial for fast delivery and high-quality customer service.

Soon, you will be able to set service level agreements (SLAs) for states, with visual highlighting on the grid to easily identify work items nearing or exceeding their time limit.

If you need help or want to ask questions, please contact SaaSJet Support or email us at support@saasjet.atlassian.net

Haven't used this add-on yet? Try it now >>>Time in State for Azure DevOps